Mom's grave still lacking grave marking | News
MUSKEGON, Mich. (WZZM) - A Muskegon woman says the Sunrise Memorial Gardens isn't giving her what she paid for more than a year ago and the cemetery admits it has happened to other families.
It has been more than a year since Natalie Jackson says she paid for a $300 marking on her mother's grave at Sunrise Memorial Gardens.
"I'd like the end date put on the plaque, that's all I want, just the end date. I want it done yesterday," says Jackson.
Jackson's mother paid for the rest of the grave markings before she died last February. Since then, Jackson says she contacted Matt Scott, a Director at Sunrise Memorial Gardens, several times with no luck.
"He told me it would be a struggle, but that they would try to get it by Mothers Day 2011. Here we are Mothers Day 2012 and my end plaque is still not there," says Jackson.
Scott says the grave marking was never ordered and that the same thing had happened to several other families. He says the administration manager responsible for the orders was fired as of Tuesday.
Scott blamed the administration manager for not ordering the grave markings.
"That's kind of cowardly, but all I care about now is getting the end marker that's the bottom line," says Jackson.
Scott says he put an order in for the grave marking immediately on Tuesday.
"I'm distraught but I just want to make sure this doesn't happen for the rest of the people who lose their loved ones," says Jackson.
If the cemetery keeps its promise, Jackson should have a confirmation receipt in the next 48 hours.
Sunrise Memorial Gardens also offered to reimburse Jackson for the cost of the grave markings.